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Internet Keeps Dropping When I Receive Phone Calls on Landline

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I have been experiencing Internet drops whenever I receive (or make) phone calls from the land line. Simply put, the ADSL and Internet lights on the modem goes out and takes some time to start up again (or I have to do a hard reset of the modem).This isn't the first time I have experienced this. I have raised this with Slingshot customer service as well. At first I thought it could be the phone, it was quite old (6 years) so I went and bought a new cordless phone set (cordless system with 2 extra head sets). It didn't solve the problem. I went and got a new modem as well (TP Link; previously was using a Linksys WAG 120N). The new modem also came with a new ADSL filter, so connected that up for the cordless landline. I have recently moved into this new house (since June). The previous owners installed a master splitter so there is only one ADSL jack point and there are 2 phone jack points and the phone is connected to one of them. There is nothing connected to the 2nd phone jack.I have also previously have had numerous drops of my Internet connection. I initially thought that the wiring in the house could have been causing it (bad master splitter maybe?) But since I put the new filter for the phone, the number of internet drops have certainly decreased, but there are still enough to annoy one. I have called up Slingshot a number of times and have reported this as well.Has anyone else using Slingshot experienced this issue where their Internet connection drops out when they receive a phone call on their landline (or make a call)? Any ideas what could be causing such an issue?

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