Spent since 6.00am trying to establish whether slingshot is down. nothing on their website. so i called them and they said yes there is a problem. i asked if they would put this on their network status page. ans....no. not till we know what the problem is. .....but what about notifying people. im running a business. ..... we are a residential service...... Policy just cost you a customer. all you had to do was acknowledge there might be an issue somewhere and i would have not wasted time rebooting routers and waiting 20 mins to get through to call ctr. come on slingshot. transparency does not hurt. it helps.
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