So I've been back and forth with support for a week now and am back to square one, every email reply is from a different person, I've been ask for acc detail 4 times in a week between 20 email conversion, does slingshot just hire 100 tech support on minimum wages who doesn't give a *, instead of 10 good ones.Ever since Dec 2016 on ADSL2 download speed can barely maintain 300kb/s, even after upgrading to VDSL a week ago nothing has change, where as downloading the same link on bigpipe would hit 7mb/sSupport seems to be set on pointing towards the speedtest numbers and telling me everything is normal.The new modem (NetComm NF4V) given with the VDSL upgrade has been left on default settings.Surely there must be some kind of throttling going on as nothing has change on my end and seeing that linetest shows the full 49mbps, but that's a ridiculously unreasonable speed to be capped at...Sorry for the rant, am I out of option other than to pay the 200$ dc fee just a week in and find a new isp
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