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Slow Netflix performance on Slingshot ADSL

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I've been living in a semi rural area for about 18 months, and while suffering from general slow ADSL speeds, am having issues with Netflix performance since moving to Slingshot in the past couple of months. We were with Vodafone and decided to move after their support service seemed to get worse and the icing on the cake was when they did a remote upgrade of my router and broke it, then denied the upgrade had anything to do with the problem.

My general performance is acceptable given that I get download speeds of around 3-4mb/s but sometimes Netflix drops to very low quality, or stops all together. Most of the time when this happens, I'll run a speed test and find that it reports 'normal' results.

My question is, does anyone else have similar issues using Netflix over Slingshot ADSL. Also, is there any known reason for this type of issue?

The connection details are:

ADSL 2+

SNR margin - 118

Attenuation - 445

Downstream rate - 3687

Upstream rate - 984

Location is Razorback Rd, Pokeno/Bombay and I believe we are connected to the Bombay Exchange

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