Wow, What an awful company. Slingshot reduced the price for dsl broadband months ago, but charge existing customers the previous price and will not reduce it unless the customer asks.The contact center tonight confirmed it is their policy to try and keep customers paying the old rates for the same service. They hope you won't notice the price drop and will keep autopaying an extra $10-20/month. This seems like a scam to overcharge existing customers. They have been skimming an extra $15 a month out of us for at least 3 months - our plan is no longer offered by the company, but they charge us for it!Decided the best thing to do is make a formal complaint and take it to the Telecom Ombudsmen. How many thousand people are they ripping off?
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