I have just had UFB installed yesterday. When the technicians did the speedtest, I was getting 26/9, and they said that's good speeds for a 30/10 connection. Obviously Slingshot is no longer offering 30/10, so I rang up the call centre last night who confirmed I had not been put on to the fibre plan yet. They put in a request to be moved to the fibre 100/20 plan.I called again today, and the technician said that the request had been actioned, and I was definitely on the correct profile.I have tried power cycling both router and ONT with no effect. I am connecting over cat6 ethernet cable in Wellington CBD.However, I am still receiving the sorts of speeds you'd expect from 30/10:Download Speed: 27598 kps (3449.8 KB/sec transfer rate)Upload Speed: 9316 kps (1164.5 KB/sec transfer rate)Packet Loss: 0 %Jitter: 0 msLatency: 11 ms Test Server: nz-aklAny help would be greatly appreciated :)
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