Hi Guys, my internet connection has been awesome for the last 5 months without power resetting until today this afternoon when we lost internet connection while kids are watching netflix.
So I rebooted modem and router and could see dsl is synced about 18Mb/1Mb (down/up) adsl2. But for some reason it wont authenticate so I called Slingshot helpdesk and they suggested to reset my password and I updated my modems password. But after 3 hrs it wont authenticate. Tested different modem and having same issue. Slingshot suggested to reset port on their and I have to wait half an hour to take effect but yet again no go. So slingshot suggested to send chorus but of course this wont happen until tech is available. Sigh....
One thing I noticed earlier is that some techs are working in our neighbour and could see that they were working on exchange...
Is there anyone having this issue before? Possible tech misconfigured something on exchxnge?
Hopefully they can fix this asap as I work from home as sys ad. And reaaly relying on internet. I guess i will be using my mobile data tomorrow.
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