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Congestion getting worse for you?

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Something is seriously wrong here, congestion is pretty bad here but today it's been worse than ever, we've gone from an average 500kB/s down to an average of 140kB/s during the evening peak since July last year to now... Today is been terrible, I've called my ISP and lodged a ticket but wondering if anyone else is having issues... Here's a typical Speedtest from today.

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