Hi there,I have been a loyal customer for over 5 years usually had excellent broadband, until recently 21st I changed over to Slingshots Better Network to save a few pennies...Then the timeouts started happening pages I usually surfed on Slingshot Broadband just timesout my sppedtest is shocking...Rung up Slingshot customer service twice I did modem factory rest n modem isolation test still same... I tech savvy but she saying its modem prob...Two days I'm trying to fix so bit lost...Second call she said had to speak to supervisor as she said lots of people called with same problems...I know it aint my end any advice anyone???Modem Stats at mo looks fine...ADSL TypeInterleave Path StatusShow Time Downstream Upstream Data Rate (kbps) 17718 788 Noise Margin (dB) 12.0 12.2 Attenuation (dB) 0.0 1.3 Output power(dbm) 13.6 12.2Thanks in advance...
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