I have switched providers and wish to cancel my account. I called Slingshot last night and pressed the appropriate button combinations. Sat on hold for 20 minutes then was disconnected. This is not the first time this has happened to me. I don't feel like I should have to call back and wait in line again, so I thought I'll email their support desk and ask to be contacted by someone. Pressing "Contact" on the slingshot site gives me a great big error page - cool. Question: how do I contact slingshot to cancel my account? Anyone have a support email for them? On a side note, I've switched to Snap because of crap like this. Slingshot removed me from my current plan without notifying me and refused to put me back on it, hence the switch. I called Snap and got straight through, signed up that night and was connected 6pm the following evening. Speed and consistency seems much better than slingshot - so is the price and customer service.
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